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Terms and Conditions

Dog Minding

1. All clients will be deemed to have accepted Pawz 2 Dawz terms and conditions (as laid out here) on signature of the contract.

2. Pawz 2 Dawz will not confirm any booking until a consultation has been completed with the client and their pet.(This will include a 30 minute walk) which must be fulfilled satisfactory. Full written details of the clients requirements can then be submitted and the booking accepted.

3. Full payment for services must be made prior to the stay or on the day the dog minding begins. Payment is to be made in cash.

4. The client must provide all items necessary for pets to be adequately cared for in the client's absence. (i.e., food, medication, leads, tags, dog brushes, collars, bowls, favourite toys and bed/basket and blankets.). Should pets require any additional supplies whilst in the care of Pawz 2 Dawz, these will be purchased and paid for in full at the end of the stay.

5. If it is necessary for keys to be picked up or dropped off in order to complete our service then charges may be will be applied for each trip dependent on distance.

6. The client must provide Pawz 2 Dawz with the name and contact number of someone capable of making a decision relating to the pet(s) in an emergency. If the contact is not available Pawz 2 Dawz reserves the right to consult with a veterinary surgeon and then make a decision which is in the best interests of the animal.

7. The client is responsible for any veterinary bills, no matter how they are incurred, whilst pets are in the care of Pawz 2 Dawz.

8. Pawz 2 Dawz must be alerted to any behavioural and medical problems with their pets at the time of booking. Failure to do so may result in additional charges or cancellation of any future contract.

9. Although Pawz 2 Dawz has Public Liability Insurance, wherever possible pets should be insured by the client. Pawz 2 Dawz reserves the right to refuse a booking for any animal which is not insured.

10. All pets must have up to date worm and flea treatment prior to a stay with us.

11. Pawz 2 Dawz will care for your animal as you would, and whilst we will make every effort to ensure your pet is well looked after in your absence, Pawz 2 Dawz cannot be held liable for any loss, injury or death to a pet either inside or outside of the home whilst in our care.

12. We require 0ne weeks’ notice in the unlikely event that you have to cancel your booking, otherwise you will be charged 50% of the overall booking fee.

13. I will be responsible for any medical expenses and damages resulting from an injury to Pawz 2 Dawz staff by my pet/s. I agree to indemnify and hold harmless Pawz 2 Dawz in the event of a claim by any person injured by my pet/s.

Dog Walking

1. Cancellations- Pawz 2 Dawz require 48 hours notice for cancellation of a walk, if notice is not given charges will be applied for the cancelled period. 

2. All dogs being exercised must be fully vaccinated and on a regular flea and worm control regime.

3. All dogs being walked will undergo a trial period to ensure that they are adequately trained and socialised.

4. Pawz 2 Dawz reserves the right to cancel the contract at any time and with immediate effect if the dog does not respond well to the walker and/or other dogs.

5. All dogs will be exercised on a lead unless prior agreement has been reached with Pawz 2 Dawz and a disclaimer form has been signed.

6. The walker will apply personal judgment and cut short a walk if necessary because of extreme weather conditions (ie, heat, severe rain and thunder storms/lightening) for the safety of both the dogs and the walker.

7. If dogs require a quick towelling off after walks towels must be provided and left by the front door.

8. I agree to provide keys or use of a key safe to Pawz 2 Dawz.

9. I authorise Pawz 2 Dawz to obtain any emergency vetinary care that may be necessary during the time spent with my dog/s. I understand that every effort will be made to contact me prior to obtaining emergency care. I accept responsibility for any charges related to this emergency care. I also authorise Pawz 2 Dawz to use an alternative Vetinarian if my regular Vetinarian is unavailable.

10. I agree to reimburse Pawz 2 Dawz for any additional fees for providing emergency care, as well as any expenses incurred for unexpected visits, transportation, housing, food, or supplies.

11. I will be responsible for any medical expenses and damages resulting from an injury to Pawz 2 Dawz staff or other persons/dogs/s by my dog(s). I agree to indemnify and hold harmless Pawz 2 Dawz in the event of a claim by any person injured by my dog(s).

House Visits - Pet Feeding

1. All clients will be deemed to have accepted Pawz 2 Dawz terms and conditions (as laid out here) on signature of the contract.

2. Pawz 2 Dawz will not confirm any booking until a consultation has been completed. This will include a house visit with the client and their pet/s which must be completed satisfactory. Full written details of the clients requirements can then be submitted and the booking accepted.

3. Any cancellations must be made more than 48 hrs in advance or the full rate may be charged.

4. Pawz 2 Dawz will take adequate steps to ensure your home is safe and secure in your absence, however Pawz 2 Dawz cannot be held responsible for any burglaries or accidents caused by your pet(s).

5. The client must provide all items necessary for your pet to be adequately cared for in the client’s absence.

6. Full instructions must be made clear as to the days, time of visits and amount of food to be given to your pet/s.

7. If your pet is to be let out into the garden. The garden must be secure. In the event your pet escapes, Pawz 2 Dawz will not be held responsible.

8. All pet/s must be fully vaccinated and on a regular flea and worm control regime.

9. Pawz 2 Dawz reserves the right to cancel the contract at any time and with immediate effect if the pet/s do not respond well to them.

10. I authorise Pawz 2 Dawz to obtain any emergency vetinary care that may be necessary during the time spent with my pet/s. I understand that every effort will be made to contact me prior to obtaining emergency care. I accept responsibility for any charges related to this emergency care. I also authorise Pawz 2 Dawz to use an alternative Vetinarian if my regular Vetinarian is unavailable.

11. I agree to reimburse Pawz 2 Dawz for any additional fees for providing emergency care, as well as any expenses incurred for unexpected visits, transportation, housing, food, or supplies.

12. I will be responsible for any medical expenses and damages resulting from an injury to Pawz 2 Dawz staff by my pet/s. I agree to indemnify and hold harmless Pawz 2 Dawz in the event of a claim by any person injured by my pet/s.

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